Refund Policy

Courses

14 days, if you have completed no more than a third of the lessons.

Contact us from the email address on the account, tell us which course and briefly why. We process approved refunds to the original payment method, usually within five working days — your bank may take longer to show it.

Once refunded, access to that course is removed.

Why the completion limit

A course is digital and cannot be returned. The one-third limit lets you genuinely evaluate whether it is right for you while preventing the whole thing being consumed and then refunded.

The Get Both

The same terms, assessed across the bundle as a whole rather than per course.

AI Club

Cancel any time, in two clicks, from your account.

Cancelling stops future renewals immediately. You keep full access until the end of the period you have already paid for. We do not refund part-periods, because you retain access for all of it.

If you were charged after cancelling, or charged twice, tell us — we refund those in full without argument.

Implementation services

Governed by the individual agreement for that engagement, not by this policy.

Things we always refund

• A duplicate charge
• A charge after a confirmed cancellation
• A charge for something you did not receive access to

You do not need to justify these. Tell us and we will fix it.

How to request

Use the contact page and choose "Billing or payments", or reply to your receipt email. Include the account email and the order reference from your receipt.